Blipflip — Privacy Policy

Last updated 3 November 2026.

Blipflip (“the app”, “we”, “us”) is a short‑video journaling app where you record brief hourly clips and optionally share them with a private “squad” of friends or with one partner in a “couple”. This policy explains what we collect, why, and the choices you have.

If you have any questions, contact us at labratrayray@gmail.com.

Who is responsible for your data

The app is operated by the Blipflip developer (Raynor Ong). Our hosting and backend services include Supabase for accounts and database records, Cloudflare R2 for media storage, and Google Cloud Run for media processing. Supabase Storage is also used for media, including fallback clip storage and avatars. Push notifications are delivered through Expo’s push service.

What we collect

We collect data to provide app features, understand feature usage, and diagnose technical problems. We do not use your data for advertising or marketing, sell it to data brokers, or combine it with data from other companies for targeted advertising. Our first-party usage analytics are stored in our Supabase database and linked to your account ID; they are not anonymous. You can turn these usage events off using Help improve Blipflip in your profile settings.

Data	Why we collect it	Required?
Email address	To create and sign in to your account (or via Google/Apple sign‑in)	Required for an online account; Apple may provide a private relay address
Display name / username	Shown on your clips and in squad/couple feeds and chat	Optional (defaults from your email)
Profile picture (avatar)	Shown on your profile and next to your clips/name in squad/couple feeds	Optional — chosen from your photo library; the app works without one
Photos, videos, recorded audio, captions and stickers	Recording, cloud sync, sharing, sticker creation and recap/export features; cloud features transmit the relevant media or media URLs to our services	Depends on the features you use; locally stored media is distinct from uploaded media
Precise or approximate location and place labels	Attached to clips and newly created stickers to provide location features, including couple distance and sticker location views	Optional — deny location permission to create clips and stickers without a location tag
Chat messages & reactions	To deliver squad/couple chat and reactions	Yes, if you use chat
Account IDs and social connections	To identify accounts, manage squad/couple membership, deliver shared content and support blocking/reporting	Required for the relevant online features
Push notification token and device/installation identifiers	To deliver notifications and associate technical diagnostics with an installation or device	Push notifications are optional; diagnostics are collected when reporting is enabled in the app build
Usage and purchase events	Events such as app opens, clip publication, recap opens, paywall views and Plus purchases, together with account ID, event properties, platform, app version and time	Usage analytics are enabled by default for signed-in users and can be turned off with Help improve Blipflip
Crash, performance and other diagnostic data	To troubleshoot problems: errors, technical logs, interaction breadcrumbs, device/OS details, app version and performance traces	Collected by the configured diagnostics service; the usage-analytics switch does not disable crash reporting
Support requests and content reports	To respond to your requests and investigate reported content	Only if you submit a request or report

We do not read your phone’s address book or collect browsing history or background location. We do store your in-app squad/couple connections (your social graph), which Apple includes in its “Contacts” privacy category. Location is requested in the foreground when recording a clip or creating a sticker, with your permission. The app does not request background location access.

How your data is shared

With people you choose. Clips you share to a squad or couple, your display name, your profile picture, your chat messages, and (in couple mode) the distance derived from your clip’s location are visible to the other members of that squad/couple. Squads and couples are private and joined by invite code.
With our service providers. Supabase (database, storage and authentication), Cloudflare (R2 media storage and delivery), Google Cloud Run (recap rendering, sticker cutouts and video processing), Expo (notifications and app updates), and Sentry (crash, performance and other diagnostics) process data for these features. Cloud media-processing requests can include your photos, clips, media URLs and editing instructions.
With sign-in and purchase providers. Apple or Google handle their respective sign-in and store-payment flows. Blipflip uses the resulting account or purchase information to support these features; we do not receive your payment-card details.
We do not sell your data, and we do not share it with advertisers or data brokers.

We use Sentry to collect crash reports, performance traces and error diagnostics so we can fix bugs. Default personally identifying information collection is disabled in our Sentry configuration, but reports can still contain installation or device identifiers, interaction breadcrumbs, URLs and error context. This setting does not make all diagnostics anonymous. We do not intentionally attach your recorded media or chat-message bodies to diagnostic reports.

Where your data is stored and how it’s protected

Cloud sync uses private Cloudflare R2 storage. Blipflip checks your account and sharing permissions before issuing viewing links. R2 viewing links expire after 15 minutes. Anyone holding a viewing link can use it until it expires. Removing someone from a group prevents them from obtaining new viewing links. Previously issued links remain usable until expiry, and copies already saved on another device may remain. Supabase fallback clips and recaps also use signed viewing links, with their own expiry periods.

Access through the former permanent public media URLs was disabled on 3 November 2026. Older app versions that use those URLs need an update for cloud playback and uploads.

Cloud-service requests use HTTPS. Uploaded media is readable by the services that store and process it to provide the app’s features.

Your profile picture (avatar) is kept in a public bucket so it loads quickly in feeds. This means anyone with the (unguessable) image URL can view it — please don’t use a photo you consider sensitive. You can change or remove it any time from your profile.

How long we keep it

Account and content records are retained to provide the app’s features until removed through the applicable deletion process. Removing an item from the app does not necessarily erase every uploaded file or a copy another person has saved. Diagnostic records, service logs and backups may have separate retention periods. Contact us for help with removal of uploaded media and information about retention.

Deleting your data

Deleting an individual clip from the feed removes its local entry and file from that phone. It does not currently delete an uploaded or shared cloud copy. Use account deletion or contact support if you need uploaded media removed.

To delete your account or request removal of associated data:

In an updated app: open your profile → Delete account. The server records the request and blocks new writes covered by the deletion controls. The app asks you to retry after ten minutes, allowing existing upload links to expire. Deletion does not currently finish automatically in the background. On retry, the server removes account-owned media from Cloudflare R2 and the configured Supabase media buckets before deleting the account. If storage cleanup fails, the account is not deleted and you can retry or contact support. After successful cloud deletion, the app attempts to clear its local clips, stickers and caches; exports saved to Photos or other locations need to be removed separately.
Older app versions: update Blipflip before requesting account deletion. The older account-only deletion route is disabled because it could leave media behind.
A minimal deletion-request record is retained to prevent further writes and support cleanup reconciliation. Service logs, diagnostics, backups and copies saved by other people may have separate retention and deletion processes.
By request: email labratrayray@gmail.com from your account’s email address for account or media-deletion help. Do not send your password. Copies already downloaded or shared outside Blipflip cannot be removed from other people’s devices by deleting your account.

Permissions the app requests

Camera & microphone — to record your clips.
Photos — to select images for avatars or stickers and save exported media, where you choose those features. Optional.
Location (while using the app) — to tag recorded clips and newly created stickers for location features. Optional.
Notifications — to send reminders and squad/couple alerts. Optional.

Children

Blipflip is not directed to children under 13 (or the minimum age of digital consent in your country). We do not knowingly collect data from children. If you believe a child has provided us data, contact us and we will remove it.

Changes to this policy

If we change this policy we will update the “Last updated” date above and, for material changes, notify you in the app.

Contact

Questions or requests: labratrayray@gmail.com